XpressControl

It is very difficult to guide someone through a procedure, over the phone or an instant messenger. If you are not able to visit a friend or client, to solve his computer related issues, a remote control utility is the best solution. XpressControl can be used by system administrators, on a private network, or by professional tech support employees, over the Internet. The software can establish a connection immediately, even if the firewall is turned on.

Unlike other remote control applications, XpressControl comes in a single package, which includes both client and host modules. The setup file is almost 2 MB and it will install all modules, in just a few seconds. The application works on all popular Windows versions, but you can not use it on 64-bit operating systems.

Once installed, the software will create shortcuts for each module. If you wish to connect to a remote computer, over a local network, you just need to run the Remote Host module on that computer. The Support Engineer Desktop must be launched on your own computer. It provides a clean and simple interface, on which you can view the remote computer's desktop in real time.

To connect to a remote computer, it is sufficient to provide its local IP address. Additionally, you can specify the host's alias and a port and save the connection settings for later use. Besides interacting with a computer's desktop, you can type commands on a small window and send them to the remote host. It is also possible to send files, by selecting them on a separate window or by dragging and dropping them over the remote desktop.

If you want to preserve the computer's resources, while controlling a computer, you may set the application to show less colors, on the remote desktop. Selecting a faster or slower compression method is another possibility.